Frequently Asked Questions
We’ve answered a few common questions below to help you feel confident choosing Lucera Letters.
What is Lucera Letters?
Lucera Letters is a subscription mailing service that sends thoughtful monthly mail designed to foster comfort, connection, and meaningful engagement for seniors and loved ones.
What is included in a mailing?
Each Lucera Letters mailing may include a letter, newsletter, postcard, keepsake, and other thoughtful touches curated to bring comfort, spark memories, and invite gentle connection.
How often are mailings sent?
Mailings are sent monthly according to the subscription selected.
Can I send this as a gift?
Yes. Lucera Letters can be purchased for yourself or sent as a thoughtful gift to a loved one.
What information do I need at checkout?
We collect the recipient’s mailing address and a few thoughtful details to help us prepare the mailing with care.
Can I update the shipping address later?
Yes. If you need to update the recipient’s address or details after subscribing, please contact us and we’ll do our best to help.
Is personal information kept private?
Yes. We use customer and recipient information only to fulfill subscriptions and provide service. Any published birthday mentions would only include first name, city, and month/day if permission is given.
Who is Lucera Letters for?
Lucera Letters is designed for seniors, loved ones, and anyone who would be encouraged by beautiful, thoughtful monthly mail.